I'm new to the Used Car business can anyone offer some inventive sales tips?
I work at a "buy here pay here" lot. I'm averaging 5 - 7 cars per month over the past 12 weeks. I'm looking for 10 - 15.
I don't think the two previous posters gave you the answer you were looking for. I sold cars for 5 years and averaged about 18 - 20 per month. Here are some tips:
1. Find out what the customers hot button is, i.e. safety, reliability, performance, ect. Then when giving the walk around hit on the points that they just told you was important. Only throw in a couple of the other items. A good walk around should only take 5 - 7 minutes.
2. Make sure the customer drives the car and while they're driving ask them questions that will make them say the word yes...but make sure it's a question that will make them say yes. i.e. if safety was a concern for them and the car has 6 airbags, ask "So this car should be plenty safe for your family, don't you think?" Or if it was performance....they will usually get on the gas when pulling out of the lot....say "Wow, this car really has some power, wouldn't you agree?" By getting them to say yes or agree with you, they are already starting to commit themselve to the purchase.
3. Have their car appraised while your test driving the "new" car. This will save precious time when you get back to work out the deal.
4. When you get back, if the "new" car is definately a nicer car then the one they are currently driving, have them park the car right next to their old car if possible. As they get out of the New Car they will mentally compare the cars and realize the New Car is much better.
5. Write up every customer. Even if they say they're not buying today.....you say, no problem, we'll get your car appraised and get you some numbers on the new car so you can make an informed decision. Make sure you get a cell phone number and home number and follow up with them within 2 hours of them leaving.
6. Prospect....when delivering the car, always ask them "so who in your family or which one of your friends is in most need of a new car?"
7. Follow up with every customer, the day after they pick up the car.
....those are just a few...feel free to email me with any questions....i love Selling Cars! I just hated the hours. Now I sell lumber! Could I interest you in some wood?
 |
 Toyota Camry Hybrid 2012 Toyota Camry HybridBIZ is GOOD Valentine SALE Buy 1 for your Honey $6,100.00 (3 Bids) Time Remaining: 5d 11h 53m Buy It Now for only: $25,500.00 |
 Ford Police Interceptor 07 Crown Vic Police Interceptors for sale in NEW YORK UPSTATE HIGHWAY CRUISERS $5,950.00 Time Remaining: 15d 9h 56m Buy It Now for only: $5,950.00 |
| Account limit of 2039 requests per hour exceeded. |
|
|
Sue Foley - New Used Car [Digipak] $9.25 Description Not Available |
|
|
Mtx TCE4512A Single Thunder TC 675 Watt Car Subwoofer (Refurbished) $55.99 Presenting the Thunder TC Subwoofer Systems from MTX Audio. A radical design takes bass output to a whole new level, the side-mounted port produces more bass than any other enclosure in its class. |
|
|
Chilton`s Volkswagen New Beetle, 1998-2005 Repair Manual (Paperback) $25.62 Total Car Care is the most complete, step-by-step automotive repair manual you`ll ever use. All repair procedures are supported by detailed specifications, exploded views, and photographs. From the simplest repair procedure to the most complex, trust... |
|
|
Bread Machine Magic (Paperback) $9.98 An updated edition of the classic bread machine cookbook features recipes including San Francisco sourdough French bread, banana oatmeal bread, farmhouse pumpernickel, and coconut pecan rolls. |
|
|
More Bread Machine Magic $11.08 More bestselling magic from the authors of the bread machine classics: Bread Machine Magic and The Bread Machine Magic Book of Helpful Hints. From pumpernickel loaves to fat-free, whole grain, and sugar-free breads, this collection of 140 new reci... |
|
|
Mio Moov 200 Automobile Navigator $73.49 Mio Moov product line features new SiRFInstantFixII GPS receivers, which deliver faster GPS signal locks so users can begin navigating as soon as they are ready to drive. |
|
|
Life After College (Paperback) $14.35 Presents advice for college graduates on such topics as finding a job, interacting with coworkers, buying a car, using credit cards, dating, roommates, health, and spirituality. |
|
|
Lemon-aid Used Cars and Trucks 2012-2013 (Paperback) $27.25 U.S. automakers are suddenly awash in profits, and South Koreans and Europeans have gained market shares, while Honda, Nissan, and Toyota have curtailed production following the 2011 tsunami in Japan. Shortages of Japanese new cars and supplier di... |
|
|
Living Aboard Your Rv $12.88 Revised and updated for todays younger, savvier RV owners, this new edition of Janet and Gordon Groenes classic features a new section on home schooling, a more comprehensive resources section, and updated coverage on using the Internet to take car... |
|
|
Don`t Get Taken Every Time (Paperback) $14.85 An updated edition of the classic car buyer`s bible gives practical advice on every aspect of purchasing or leasing a car or truck, explaining how to determine budget limits, buying new or used vehicles, negotiating a deal, and financing arrangements, ... |
|
|
Location-Based Services $64.35 Location-based services (LBS) are a new concept integrating a user s geographic location with the general notion of services, such as dialing an emergency number from a cell phone or using a navigation system in a car. Incorporating both mobile com |
|
|
Lost San Francisco (Hardcover) $12.88 The first in a new series that looks at how a city used to run—at the old transport systems, the former city halls, the stores, the theaters, and cinemas, the gas stations and car showrooms, the restaurants, and the people o... |
|
|
Cars $18.7 An exciting addition to White Star's best selling CubeBook series, this portable fantasy garage of the world's most spectacular cars will delight automobile aficionados. The photographs in this hefty little compendium spotlight a vast range of the world's most important and influential car designs, showcased in a variety of perspectives through the signature three-dimensional CubeBook format. From classic cars to dream cars, sport cars, luxury automobiles, and exotic cars, "Cars CubeBook" conveys the design details that have made the cars in these pages the most sought after in the world. Among the automobiles featured are the finest luxury cars produced by Aston Martin, Alfa Romeo, Lamborghini, Lancia, Bentley, Triumph, and Jaguar as well as iconic cars from Chevrolet, Ford, GM, and Chrysler. An irresistible package of superb images and informative captions containing fascinating automotive tidbits, Cars will appeal to car lovers both young and young at heart. |
|
|
Cosworth and Ford: The Road Cars $22.48 The tuning and engine company Cosworth was founded in 1958 and very soon forged a close association with Ford, but it was not until 1986 that the first Cosworth-badged Ford road car went on sale. This car, an Escort, was the first in a long and famous line of high-performance Cosworth and RS Fords that graced the garages of keen drivers and the bedroom walls of teenagers across Europe for over ten years. |
|
|
Cars and People: How to Put the Two Together $20.94 Whether you are beginning a new career in automotive sales, have been in the business since birth or are a customer seeking insight into what is behind the smoke and mirrors, "Cars and People; How to Put the Two Together," is for you. There is more to sales than basics; journey through the behavioral side of the deal. Learn how to control your customer. Understand what a real commitment is. Be prepared to get dirty. You'll be digging up old stereotypes, planting seeds and building rapport. There is no reason for the sale to be so difficult. It's only cars and people. Congratulations Now you are armed with the tools to put the two together. |
|
|
Lemon-Aid Used Cars and Trucks $14.98 As Toyota skids into an ocean of problems and uncertainty continues in the U.S. automotive industry, "Lemon-Aid Used Cars and Trucks 2011 x2013;2012" shows buyers how to pick the cheapest and most reliable vehicles from the past 30 years. "Lemon-Aid" guides are unlike any other car and truck books on the market. Phil Edmonston, Canada x2019;s automotive x201c;Dr. Phil x201d; for 40 years, pulls no punches. Like five books in one, "Lemon-Aid Used Cars and Trucks" is an expos x00e9; of car scams and gas consumption lies; a do-it-yourself service manual; an independent guide that covers beaters, lemons, and collectibles; an archive of secret service bulletins granting free repairs; and a legal primer that even lawyers can x2019;t beat Phil delivers the goods on free fixes for Chrysler, Ford, and GM engine, transmission, brake, and paint defects; lets you know about Corvette and Mustang tops that fly off; gives the lowdown on Honda, Hyundai, and Toyota engines and transmissions; and provides the latest information on computer module glitches. |
|
|
Cars (Disney/Pixar Cars) $8.37 What if you could create your very own "Cars "storybook? Who would win the big race? Would Mater save the day? Would Sally and McQueen go cruising together? "Cars "fans will love creating their own Little Golden Book using the stickers, stencils, markers, and crayons included in this kit that puts them in the creative driver's seat |
|
|
Lemon-Aid: Used Cars and Minivans $3.48 A bestseller for 35 years, the Lemon-Aid Used Car Guides are strictly for Canadians. Packed with insider tips to help you select a used car or van that_s safe and as cheap as you want, it covers everything from "secret warranties" to average seller markups. Plus, there are useful tips as to when you should buy, sell, or hold, and which models make the best $1,000-$3,000 "beaters." Summaries of memos and service bulletins. This way, you won_t pay for factory mistakes An easy-to-read section covering the most frequently asked questions from readers Detailed steps on how to really cut fuel costs and reasons why the government and automaker gas consumption figures are false Sample claim letters you can copy to get a refund An extensive listing of reliable, fuel-frugal, and cheap cars and minivans selling for $1,000 to $15,000, going back to the mid-70s and much much more |
|
|
Plug-In Hybrids: The Cars That Will Recharge America $3.98 A politically polarized America is coming together over a new kind of car-the plug-in hybrid that will save drivers money, reduce pollution, and increase US security by reducing dependence on imported oil. Plug-in Hybrids points out that, where hydrogen fuel-cell cars won't be ready for decades, the technology for plug-in hybrids exists today. Unlike conventional hybrid cars that can't run without gasoline, plug-in hybrids use gasoline or cheaper, cleaner, domestic electricity-or both. Although plug-in hybrids are not yet for sale, demand for them is widespread, coming from characters across the political spectrum, such as: Chelsea Sexton, the automotive insider: working for General Motors, Sexton fought attempts to destroy the all-electric EV1 car and describes how car companies are resisting plug-in hybrids-and why they'll make them -anyway. Felix Kramer and the tech squad: Kramer started a nonprofit organization using the Internet to tap into a small army of engineers who built the first plug-in Prius hybrids. R. James Woolsey, former CIA director and national security hawk: seeing the end of oil supplies looming, Woolsey is demanding plug-in hybrids to wean us from petroleum. Cautioning that the oil and auto companies know how to undermine the success of plug-in car programs to protect their interests, the book gives readers tools to ensure that plug-in hybrids get to market-and stay here. |
|
|
Meet the Cars $11.99 From exotic race cars and old-school jalopies to planes and helicopters, kids will love meeting a whole new crew of vehicles and reading humorous descriptions about them. This updated and extended second edition introduces all the characters and "extras" from Cars 2, plus it includes many extras from the first movie. The book will also include information about the various settings featured in both films. This deluxe edition will have a new design and features a jacket printed on the reverse so it can be used as a poster |
|
|
A Cars Christmas (Disney/Pixar Cars) $3.98 Celebrate the holidays with Lightning McQueen, Mater, Sally, Doc Hudson, and the rest of the cool "Cars "characters in this brand-new Step 1 reader. |
|
|
Transfer Cars $55.99 High Quality Content by WIKIPEDIA articles Transfer cars (or transfer carts) are used to move heavy material across floors, typically in factories. There are two types: non-steerable and steerable. Non-steerable transfer cars, which came first, are typically rail mounted, handle higher capacities up to 100 Tons, and are used to transfer material between crane bays, thus avoiding side loading of hoists. Steerable transfer cars have wheels are can be directed anywhere in a productions area. Non-steerable types run off either AC power or DC (internal battery) power. Steerable types run off an internal battery. |
|
|
MG Cars $94.01 High Quality Content by WIKIPEDIA articles MG Cars is a British sports car brand and former manufacturer, which was founded in 1924. MG Cars is best known for its two-seat open sports cars, but MG also produced saloons and coups. More recently, the MG marque has also been used on sportier versions of other models belonging to the parent company. The MG marque was in continuous use (barring the years of the Second World War) for 56 years after its inception. Production of predominantly two-seater sports cars was concentrated at a factory in Abingdon, some 10 miles (16 km) south of Oxford. The British Motor Corporation (BMe competition department was also based at the Abingdon plant and produced many winning rally and race cars. In the autumn of 1980, however, the Abingdon factory closed and MGB production ceased. Between 1982 and 1991, the MG marque was revived on sportier versions of Austin Rover's Metro, Maestro and Montego ranges. After an interval of barely one year, the MG marque was revived again, this time on the MG RV8 - an updated MGB Roadster with a Rover V8 engine, which was produced in low volumes. The "real" revival came in the summer of 1995, when the high volume MG F two-seater roadster was launched. |
|
|
Funny Cars $3.98 Today's funny cars, the loud and brash spawn of the factory experimental cars that campaigned dragstrips in the mid-1960s, put on one of the best shows in drag racing. They have more appeal than rail dragsters, and their explosive acceleration never fails in bringing a crowd to its feet. This colorful book examines the evolution of funny cars from the 1960s to present and features interviews with legendary drivers like Don Nicholson, Don Prudhomme, and Dale Armstrong. Author Robert Genat delved deeply into the National Hot Rod Association archives to come up with a worthy tribute to the over-the-top spectacle which is a staple of televised motorsport and attracts 2.5 million fans to the dragstrip each year. |
|
|
Race Cars $3.48 Start your engines...the race cars are here The thrill of seeing cars zoom at more than 200 miles per hour has made racing one of the world's most popular sports. But what are those high-tech autos--both NASCAR and Formula One cars--like once they've slowed down? Get up close and see their technology, mechanics, and design for yourself. Find out how they're built and what makes them different from regular cars you see on the street. Get a huge fold-out view of the engine. (It's also a poster on the back of the jacket). Take a look at the nitrogen-filled tires. And the picture of a dashboard is so big you'll feel as if you're sitting in the driver's seat. It's the next best thing to being at the wheel |
|
|
Crap Cars $14.66 A visual feast of fifty of the most craptastic cars ever to hit the American highway. "Crap Cars" is a window into the vanity and silliness of almost any decade as expressed through that ultimate of status symbols: your car." "Traveling from the '60s to the '90s, it" "showcases the cheapest, the tackiest, and the mechanically inept, including cars made by companies like Porsche and BMW that put them to shame. There's also the blobby Merkur Scorpio, the ungainly Rolls-Royce Camargue, the squarish Maserati Biturbo, and the (ironically) flammable Renault Fuego. Each photo spread is accompanied by a short, hilarious critique by Richard Porter, a crap car expert, who sees straight through all the pimped-out bodywork to the true lemon that lies underneath. "Crap Cars "is the perfect gift for anyone who loves cars or the casualties of bad taste, or for that special someone who misses their own beloved, long-gone piece of crap."" |
|
|
The Cars of Pullman $29.72 One of America's greatest business enterprises, the Pullman Company provided outstanding service aboard a vast fleet of railroad passenger cars that could be found in almost every nook and cranny of the United States. This illustrated history examines Pullman's diverse fleet, from its spectacular custom-built wooden cars of the nineteenth century to steel heavyweight cars in the prewar years and on into the lightweight streamlined era. Author Joe Welsh includes period photos, many in rare color, as well as car diagrams and ads that help trace the development, composition, and evolution of the historically and culturally significant Pullman fleet, including the gamut of sleeper, parlor, and restaurant cars. This is a fitting tribute to the former cultural icons aboard which strode giants of American life, such as Babe Ruth and Clark Gable, as well as first-time travelers from small-town America. |
Cars For Sale : 2009 Porsche 911 Turbo HIGH QUALITY